FAQs
When do items typically ship?
We usually ship within 1-3 business days excluding weekends and holidays.
What's your return policy?
Please refer to our policy here.
Do you have a size chart?
We carry a variety of brands. Because sizing varies by brand, measurements can vary slightly. However, we do have a sizing guide here. If an item runs big or small, it will be mentioned in the product listing or on our Facebook page.
What if something that I want is out of stock?
If an item is out of stock in a particular style/ size, a button will appear on the page that says "Email Me When Available." Click on this, enter your name & email address, and you'll be notified when the item is back in stock!
What exactly is a pre-sale?
We occasionally list items for pre-sale in our shop. This gives customers the opportunity to purchase newly-released items that are not yet available to ship. Expected ship dates will be included in the product listing.
Can I become a brand ambassador?
Yes! If you're interested in our brand ambassador program, send an email to figleavesboutique.com or click here to apply!
Do you ship to Canada?
Yes, but please be aware that there will likely be duties and fees, and we cannot be responsible for those. Customers are responsible for all duties and fees incurred and will not be reimbursed.
Are there late fees associated with Shop Pay?
No, there are no late fees if you miss a scheduled payment.
What is the option to pay in installments on Shop Pay?
When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score. In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.
Which payment methods are accepted with Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.
Who do I contact for help or issues with my Shop Pay installments?
Contact the Shop Pay help center by clicking the link below